FAQ

All of our pieces are genuine antiques, vintage finds or reclaimed treasures, we don’t stock newly produced items made to look old. Every mark, chip, or worn edge tells part of the story. Years of use, gentle wear and tear, and the passage of time are what give these items their charm and character. We do our best to capture these details in our photography and to research the origin of each piece as carefully as possible.

Some of our pieces are available to reserve before they arrive, these will be marked clearly on the product page. To secure a reserved item, we kindly ask for a 50% deposit.

If you'd prefer to hold something without committing straight away, we're happy to do so for up to 7 days, after that, it will automatically be made available again.

Please note, due to the nature of our stock, we do not offer refunds or exchanges. If you’d like more images, a video, or any extra details before purchasing, we’re always happy to help, just drop us a message.

We source many one-of-a-kind, larger items, each with its own shape and scale. If the piece you love requires special delivery, get in touch and we’ll be happy to quote based on your location.

We’re based in the Milton Keynes area and can often offer local drop-off or collection by appointment. You’ll find more info in each product listing, and if you’re unsure, just ask.